Legal & compliance
DisplayMint Data Retention Schedule
Default retention principles for DisplayMint account, screen, content and telemetry data.
Active service
Account, venue, screen, content, playlist, layout and schedule records are retained while needed to provide the active service.
Telemetry and audit
Device health, sync, security and audit records are retained for a proportionate operational period appropriate to troubleshooting, security and accountability.
Deleted media/content
Deletion removes content from active use and future synchronisation, but cached player copies and backup copies may persist until normal cache refresh or backup rotation.
Termination
Customers should retrieve required content before termination. Remaining service data is deleted or anonymised after the applicable closure period, subject to billing/legal records, security investigations, legal holds and backups.
Player devices
Customer-owned player devices can retain cached content locally. Customers are responsible for wiping or securely disposing of devices when they are retired or transferred.
Entity
Contracting entity: DM Digital UK Services Ltd, company number 17166861, registered office 4 Welbeck Mews, 626 Welbeck Road, Newcastle upon Tyne, NE6 4JS, United Kingdom.